The Carolina Inn, A Destination By Hyatt Hotel Chapel Hill, Chapel Hill - Reviews, Room Options & Prices 2025

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About the Hotel

211 Pittsboro Street, Chapel Hill, North Carolina, United States of America, 27516

The Carolina Inn, A Destination By Hyatt Hotel, a AAA Four Diamond property on UNC's campus, features world-class catering, 16,721 square feet of historic meeting space, and 14,262 square feet of outdoor gardens.

Distinctive Room Designs

The Carolina Inn offers 185 uniquely designed rooms where no two accommodations are alike. Seven hotel suites at Destination By Hyatt feature extra rooms and flexible floor plans with large beds.

Farm-Fresh Local Dining

Crossroads Chapel Hill restaurant serves seasonal menus with local, organic ingredients from surrounding farms. The venue includes outdoor seating and offers afternoon tea service on weekends from 2-4 PM featuring English blends and herbal infusions.

Expansive Event Facilities

The Carolina Inn maintains 16,721 square feet of indoor event space and 14,262 square feet of outdoor courtyards. The property hosts UNC basketball camps and provides access to various academic programs.

Central Campus Location

Located 18.5 miles from Raleigh-Durham International Airport, the hotel sits within walking distance to Dean Smith Center, Kenan Memorial Stadium, and Ackland Art Museum. The property operates a complimentary shuttle service within a 2-3 mile radius.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium King Room Mobility accessible

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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King Room Mobility accessible

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Queen Room

Max:

2 persons

19 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Chapel Hill700 ft

Airports

Raleigh-Durham International (RDU) 17.8 mi

Danville Regional (DAN) 57.2 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 25 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Vending machines
Electric vehicle charging station

Sports & Fitness

Fitness center

Services

Free shuttle service
Valet parking
Car rental
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Room features

Air conditioning
Heating
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

211 Pittsboro Street, Chapel Hill, North Carolina, United States of America, 27516

Map view

211 Pittsboro Street, Chapel Hill, North Carolina, United States of America, 27516

City landmarks

University

University of North Carolina

2600 ft

235 Ridge Rd

Boshamer Stadium

1.0 mi

Planetarium

Morehead Planetarium and Science Center

2300 ft

Garden

Coker Arboretum

2900 ft

Church

Chapel of the Cross

2300 ft

Events

Cat's Cradle

4200 ft

1832 Country Club Rd

Forest Theatre

3300 ft

705 Gimghoul Rd

Gimghoul Castle

1.0 mi

610 E Rosemary St

Horace Williams House

4100 ft

Garden

North Carolina Botanical Garden

1.4 mi

300 Skipper Bowles Dr

Dean Smith Center

1.3 mi

360 E Main St Suite 170

Womancraft

4900 ft

Chapel Hill

Downtown Chapel Hill

1.5 mi

505C W Franklin St

Top of the Hill Distillery

2600 ft

Museums

The Carolina Basketball Museum

1.2 mi

309 Stadium Drive

Fetzer Field Grandstands

3100 ft

Church

University Baptist Church

2100 ft

Parks

Umstead Park

5000 ft

Morgan Creek Trail

Merritt's Pasture

1.3 mi

201 S Estes Dr

FRANK Gallery

2.0 mi

Museums

Kidzu Children's Museum

2.0 mi

Libraries

Chapel Hill Public Library

1.9 mi

Forest

Carolina North Forest

2.2 mi

100 Sumac Rd.

Southern Community Park

2.3 mi

Farm

1870 Farm

2.5 mi

Farm

Mason Farm Biological Reserve

2.5 mi

Libraries

Carrboro Public Library

2.7 mi

Church

United Church of Chapel Hill

2.9 mi

Parks

Homestead Park

3.1 mi

Nearby

Museums

Ackland Art Museum

1700 ft

Restaurants

Carolina Coffee Shop

2000 ft

138 E Franklin St

Spicy 9

2200 ft

140 W Franklin St Ste 150

Kurama Sushi & Noodle Express

1900 ft

105 N Columbia St

Might As Well

2700 ft

206 W Franklin St

Roots Bakery

2500 ft

161 E Franklin St

Cholanad Restaurant & Bar

2500 ft

310 W Franklin St

The Grille at Four Corners

2400 ft

175 E Franklin St

Jimmy John's

2500 ft

306 W Franklin St Ste C

The Crunkleton

2800 ft

320 West Franklin Street

Imbibe

2200 ft

108 Henderson St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.0

Location

9.4

Service

6.0

Dining

6.4

Alexander

United States of America, January 2025

5.6/10

The Carolina Inn has a beautiful historic charm and well-appointed rooms, but my experience with the service left much to be desired. I enjoyed the lovely ambiance and the proximity to UNC, which made it an ideal location for my visit. However, I encountered issues with inattentive staff and some cleanliness concerns that detracted from my overall enjoyment. I genuinely hope they can improve in these areas, especially since the hotel has such a rich heritage.

Rooms

7.0

The rooms were well-appointed and cozy, though a bit small. I found the furnishings comfortable, but the limited space was noticeable.

Service

5.0

Unfortunately, my experience with the staff was disappointing. I encountered aloof receptionists and inattentive service during my visit, which affected my overall impression.

Location

9.0

The location is perfect for visiting campuses. I loved the easy access to UNC, making it convenient for my stay.

Dining

6.0

Dining options are decent, but I noticed some issues, like the bar closing unexpectedly early without notice. I didn't get to enjoy a meal as planned.

Facilities

8.0

The hotel offers a range of amenities, though I didn't get to experience them fully due to the service issues. The atmosphere of the common areas was inviting.

Eric

United States of America, November 2024

6.0/10

During my stay at The Carolina Inn, I found the hotel beautifully historic and well-located. However, the noise from outside really affected my sleep, and I encountered some inconsistent service from the staff. Overall, while the hotel has charm and comfort, some aspects could use improvement.

Rooms

6.0

The room I stayed in was fairly small and a bit cramped. I struggled with space for my luggage, and I was missing some basic amenities like bar soap and hair conditioner. Although the bed was comfortable, the size was a downside.

Service

5.0

While the hotel has potential, my experience with the staff left much to be desired. There were moments where they seemed inattentive, and interactions lacked the warmth you'd expect from a place of this caliber.

Location

10.0

The location is fantastic, situated right next to campus. I enjoyed the easy access to restaurants and shops, making it convenient for my visit to Chapel Hill.

Dining

8.0

Dining at Crossroads was definitely a highlight. The breakfast was delicious, and I appreciated the attentive service. However, I found some aspects like the portion sizes to be a bit lacking.

Facilities

8.0

The hotel had great amenities including valet service. Though I had some issues with the Wi-Fi dropping, everything else, like the parking staff, was very helpful.

Bill

United States of America, November 2024

6.8/10

I had high hopes for my stay at The Carolina Inn, especially since I was visiting my son at UNC. While the hotel's historic charm and lovely surroundings were impressive, my experience was marred by a few issues, including a musty smell in the lobby and a somewhat rushed breakfast situation. Overall, it had its highlights but didn't fully meet my expectations. 😔

Rooms

7.0

My room was comfortable with lovely linens, though I regretted being disturbed by external noise during the night.

Service

6.0

The staff's service was a bit hit or miss; some were attentive, while others didn't seem too welcoming at check-in.

Location

9.0

The location is ideal for visiting UNC, making it very convenient for a family stay.

Dining

5.0

Breakfast options were limited and there was confusion about timing, which was a letdown considering the quality of the dining at the hotel.

Facilities

7.0

The hotel has excellent facilities, including a complimentary shuttle service, but could improve casual dining space.

George

United States of America, November 2024

6.8/10

The Carolina Inn is a beautiful hotel with a rich history, but my stay was marred by an unpleasant sewage smell that came through the vents, leading to a disrupted night's sleep. The staff were very helpful in shifting me to another room, but I was surprised that no reimbursement was offered for the inconvenience. Overall, while the ambiance and location near UNC are really good, attention to internal issues is definitely needed.

Rooms

5.0

The room I stayed in was beautifully appointed, with comfortable bedding and a charming decor, though a bit tight for three people. Unfortunately, I faced a significant issue with a sewage smell coming from the HVAC system, which was quite off-putting.

Service

7.0

I found the staff to be friendly and attentive, particularly the night manager who assisted with the room change. However, I did expect a little more in terms of compensation for the frustrating situation I encountered.

Location

10.0

The hotel is conveniently located within walking distance of the University of North Carolina, making it perfect for campus visits. This was a huge advantage for my trip, and the surroundings were beautiful.

Dining

7.0

I appreciated the lovely ambiance of the dining area, though I didn’t get a chance to experience dinner. I did sample the breakfast, and it was quite nice with a good selection.

Facilities

6.0

The hotel offers a range of facilities including valet parking, though I found the room size and layout a bit cramped for my needs. The checkout process was smooth, which I appreciated.

John

United States of America, November 2024

6.0/10

I had a mixed experience at The Carolina Inn. On one hand, the historical charm and beautiful architecture were a treat, but I found the recent renovations left much to be desired. My room had poor Wi-Fi connectivity and the décor didn’t live up to the inn's classic reputation. Overall, while I appreciated some aspects, I feel it lost some of its original character.

Rooms

5.0

The room I stayed in was a bit cramped and had issues with Wi-Fi, plus the design changes felt off. I noticed drips on the walls and gaps in the carpet. It seemed like the renovations compromised the comfort I expected from such a historic hotel.

Service

7.0

The staff were friendly and attentive, going out of their way to help us, especially with valet and shuttle information. However, I encountered some issues with the cleanliness of my room, which impacted my overall experience.

Location

9.0

The location is perfect for those visiting UNC, just a short walk to campus and downtown. I loved being in the heart of Chapel Hill, so that aspect was definitely a highlight of my stay.

Dining

6.0

Dining options were decent, but I found the breakfast to be overpriced. I also wished the dining hours were more accommodating. Overall, the quality was good, but I expected a bit more from a hotel of this caliber.

Facilities

6.0

The hotel has great facilities like valet parking and beautiful landscaping, which I appreciated. However, the facilities felt a bit outdated due to the renovations, and some areas felt dark and uninviting.